Tuvis Tech

By /
IT Services

Easy to adapt Inventory Tracking System.

To ensure compliance with statutory labor requirements and internal governance standards, DIFACTO sought to strengthen system-level controls around attendance continuity and timesheet discipline within its factory operations.

Introduction

TuvisTech a Zoho Premium Partner providing services like Implementation, Customization, Business consultation and AI.

Customer Background :- SwitchKart operates in the refurbished electronics / recommence space: it deals in used / pre-owned / refurbished smartphones (and other electronics), refurbishes them, and sells them via its online marketplace. SwitchKart is a “trusted place” to buy pre-loved / refurbished phones — offering devices at lower price points than brand-new equivalents.

Project Background

  • Managing inventory across multiple warehouses; distinguishing items by condition (defective / under-refurbishment / ready to sell); lack of real-time visibility; risk of misplacement and inaccurate stock data. “We needed a system where warehouse teams could quickly identify, classify and locate refurbished items by their condition — and track them precisely by bin and warehouse.” (quote placeholder — replace with actual customer quote if available)
  • Needed a robust inventory system to track refurbished items across multiple warehouses — distinguishing items by refurbishment stage (defective, under-refurbishment, ready for sale) using color codes. Using Zoho Inventory, helped by partner TuvisTech, Switch Kart achieved full traceability, visual color-coded status, and precise bin-level tracking across warehouses. Key takeaways: visual condition-based tracking, multi-warehouse bin/sub-bin mapping, real-time stock visibility, reduced misplacement, and improved operational efficiency.

Project duration from requirement gathering to delivery and go live. Start date :- 16-06-2025 End date :- 26-06-2025 total 30 Days

Problem Statement & Key Challenges

  • Existing system lacked flexibility to map item condition and refurbishment stage in a way that warehouse staff could easily interpret.
  • Refurbished items moved across multiple warehouses — there was no reliable way to track their condition, storage location (warehouse, bin/sub-bin), or refurbishment stage.
  • Items frequently got misplaced or misclassified, leading to inconsistent stock data, operational inefficiency, and delays.
  • The business required at-a-glance visibility of an item’s condition (defective / refurbishing / ready) and precise location — something the old system could not provide.

Solution Approach (Statement of Work & Deliverables)

TuvisTech (Partner) proposed a solution using Zoho Inventory’s customization and configuration capabilities:

• Item Customization — Added a custom field “Condition Status” in the item master. Condition status values were mapped to color codes:

  • Red = Bad / Defective
  • Yellow = Under Refurbishment
  • Green = Refurbished / Ready for Sale

• Warehouse Customization — Configured multiple warehouses, with detailed bin and sub-bin locations. This enabled precise tracking of where each item was stored.

• Workflow Automation — Implemented basic automation (where needed) to update condition status when an item moved through refurbishment stages (e.g. from “Under Refurbishment” to “Ready”).

• Reporting & Visibility — Created reports and dashboards showing stock by condition status, warehouse location, and bin/sub-bin level; enabling management and warehouse teams to monitor stock lifecycle, location, and refurbishment stage in real-time.

Solution Overview

Zoho Inventory was used to implement the solution.

Outcomes (Implementation & Results)

  • End-to-end traceability of refurbished items across all warehouses and operational stages.
  • Visual, color-coded condition status allowed warehouse teams to identify item state instantly (defective / refurbishing / ready).
  • Bin-wise and sub-bin-wise tracking reduced misplacement and helped ensure accurate stock data.
  • Operational efficiency improved: fewer lost/misplaced items, faster sorting and sale-ready identification, and clearer warehouse management.
  • Real-time visibility and simplified reporting helped management monitor stock distribution and condition at a glance.

Business Impact

Switch Kart now runs a transparent, color-coded inventory workflow inside Zoho Inventory — built using out-of-the-box customization features and without heavy development. The new system has:

  • Reduced errors/misplacements in warehouse management
  • Streamlined operations from refurbishment to sale
  • Simplified stock audits and reporting
  • Enabled scale — thanks to clear stock tracking, Switch Kart can now handle large volumes of refurbished items across warehouses with confidence

Zoho / Partner Team Involved

  • Partner Company: TuvisTechsystems Pvt.Ltd.
  • CTA: NA

 https://www.zoho.com/workdrive/?zsrc=fromproduct

support@tuvistech.com

Email ID :

Customer Statement

“Switch Kart now has full visibility of refurbished stock — we know exactly which items are under repair, ready for sale, or defective. Warehouse operations are smoother and more reliable.” (you can replace this placeholder with an actual quote from Switch Kart’s management, if available)